Don’t Choose Panic When You Can Choose Calm
It’s how you solve problems and soothe others
Trying his salad, the man yells: “Oh my god!” Five feet away, a woman goes: “Oh my god! That man just said, ‘Oh my god!’” That’s how panic spreads.
We don’t hear the muffled “This is the best salad I’ve ever had” that follows. We just hear a noise and create more noise because of it. We fill in the blanks, and we fill them with horror scenarios. The news taught us how.
What if we chose calm instead? What if we had faith in what follows the outcry? It might not spread as quickly, but calm has a coefficient too.
A few months ago, I was waiting for the subway. A drunk man walked around the platform, trying to start conversations. He seemed misunderstood. Irritated. Angry. He was looking for a fight. Of course, everyone walked away.
Eventually, he sat next to me on the bench. I was on my phone. He kept mumbling. Then, with one loud roar, he smashed his beer bottle on the floor right in front of us. Splash! Beer runs down the train tracks, broken glass everywhere.
To my own surprise, I didn’t flinch. I just kept texting. The world was still turning. Maybe, he noticed it too. Maybe, he was disappointed at the lack of engagement. Either way, a few minutes later, he left the…